Thank you for visiting the Davis Research LLC ("Davis Research" or "we") website. Davis Research conducts market research surveys using a variety of methodologies and scientific methods. Davis Research wants you to know how we collect your information, the types of information we collect, how we use and share your information and what choices you can make about the way your information is collected and used.
Davis Research complies with both the EU-US and Swiss-US Privacy Shield Frameworks as set forth by the U.S. Department of Commerce regarding the collection, use, and retention of personal information from European Union member countries as well as Swiss Individuals.
Davis Research has certified that it adheres to the Privacy Shield Privacy Principles of notice, choice, accountability for onward transfer, security, data integrity and purpose limitation, access, recourse, enforcement and liability. In any case of onward transfer to third parties, Davis Research is potentially liable unless it can be proved that we are not responsible for the event giving rise to the damage.
To open an EU-US Privacy Shield or Swiss-US Privacy Shield case please go to https://www.jamsadr.com/eu-us-privacy-shield.
Note that under limited circumstances, if your complaint is not resolved through these channels, a binding arbitration option may be available before a Privacy Shield Panel. Finally, if required or permitted by law, you may also make a complaint to the data protection authority in the country where we may have operations or where we process personal data that relates to offering goods or service to you in the EU or Switzerland.
1. How We Collect Your Information
We collect information through our surveys, which may be conducted in-person, by phone or online, and when you make requests for information about our services or other inquiries. As part of our research studies, we receive the information that you voluntarily provide, including, without limitation, your name, residential or work address, email address, phone number, certain demographic information (such as your age, income level or race), and information regarding your hobbies and/or shopping behavior. For some research projects, we may also request certain limited financial or health information. Please note that Davis Research never asks for your financial account numbers or passwords.
We may also receive personally-identifiable information from a third-party who may request that we contact you to participate in a research project, and from third-party providers of address and phone lists. In those instances, we may receive from such third-party basic personal information (such as name, address, age, etc.), your connection with the third-party, your interests and/or product ownership, and your contact information.
In all other instances, we collect information through our research methods, website and when you make requests for information about our services or other inquiries. We may also seek other personally or non-personally identifiable information from you or where such information is otherwise publicly available.
In addition to the information described above, we may passively collect information that is automatically sent to us by your web browser. This information typically includes your IP address and domain name (the site after the @ in your email address). It may also contain your user name (the name before the @ in your email address). The amount of information sent depends on the settings you have on your web browser; please refer to your browser if you want to learn what information it sends.
When you dial a toll-free number in the United States, the party you are calling pays for the call. The called party is able to identify your telephone number using a telephone network technology called Automatic Number Identification (ANI). FCC rules limit parties that own toll-free numbers from distributing the telephone numbers identified through ANI and require telephone companies to inform customers that their telephone numbers are being transmitted to toll-free numbers in this way. If you take a Davis Research telephone survey, both Davis Research and its clients may have access to your ANI, but, per FCC rules, will not distribute that telephone number further.
If you are a client or work for a client, we likely have collected various contact, business, and in some cases financial information about you in the course of administering our relationship with you or your employer. In those cases, our legal basis for use of the information is our legitimate interest to perform our obligations under our contract with you or the company for which you work.
2. How We Use Your Information
Research project respondent information is used solely for research purposes. We will never try to sell our respondents anything; we are only interested in opinions. When you complete a research project, your responses are generally analyzed in aggregate with all other respondents' information and reported not individually, but in the aggregate. We support the rights of our survey respondents by limiting the use of their information for legitimate marketing research purposes, and are active in supporting industry organizations created to uphold ethical survey research. We will never share our survey respondents' email addresses or personally identifiable information with anyone except our clients and vendors, but only for marketing research purposes and in compliance with applicable industry codes. We may also disclose your personal information to a third-party when required to do so by law, or to protect someone's safety, or our rights or property.
If you submit a request for information regarding our services through our website, we will use your personal information to respond to your request. We also may automatically register you for our marketing list so that we can communicate directly with you by email or physical mailing address. You may opt-out from our mailing lists by following the instructions at the bottom of such email or by contacting us using one of the methods described below.
We use the information we automatically receive from your web browser to improve the quality of our website, including, without limitation, which pages you visit within our site, which site you visited before coming to ours, and where you go after you leave. We can then develop statistics that are helpful to understand how this site is used. This statistical data is interpreted by us in our continuing effort to present the website content that visitors are seeking in a format they find most helpful.
3. Onward Transfer and Data Sharing of Personal Information
Generally, Davis Research will only share data and/or information with its clients in an aggregated form or format, which does not permit the client to identify individual respondents. Davis Research limits the use of personally-identifiable information only for legitimate market research purposes and in accordance with applicable laws.
Personally-identifiable information is never transferred, disclosed or otherwise shared with any third party or third parties without the prior written consent of the data subject, except as follows:
- In the event that Davis Research is required to disclose personally-identifiable information pursuant to any applicable laws or as required by a valid court or governmental order or subpoena.
- In order to protect the safety of an individual or to protect Davis Research's rights and/or property.
- Davis Research may disclose or share personally-identifiable information to authorized and approved agents, consultants, vendors and/or subcontractors of Davis Research and/or of Davis Research's clients (individually, each a "Subcontractor" and collectively the "Subcontractors") in connection with a Subcontractor's performance of services for Davis Research and/or Davis Research's clients.
4. Data Security
Davis Research is committed to protecting the security and integrity of personally-identifiable information in its possession. Davis Research maintains commercially reasonable technical, administrative and physical safeguards to protect and secure personally-identifiable information from unauthorized disclosure to, and/or use and/or access by, a third party or third parties.
Davis Research's internal databases that contain personally-identifiable information are password protected and Davis Research limits access to such databases to only those Davis Research employees and/or agents with a "need-to-know" such personally-identifiable information. Additionally, Davis Research's employees and/or agents are bound by, and agree to comply with, confidentiality obligations and requirements. In the event that a Davis Research's employee violates his or her confidentiality obligations and restrictions, the employee will be subject to disciplinary action, up to and including termination of employment. In the event that an agent of Davis Research violates its confidentiality obligations and restrictions, Davis Research may terminate the relationship between Davis Research and the agent. Davis Research reviews, monitors, and evaluates its internal privacy protection system on a regular basis.
6. Device ID
7. Children's Privacy Protection
We may provide links to third party sites. We try to alert you wherever possible when you will be leaving our site, but we may not be able to do so all of the time. As we do not control these web sites, we encourage you to review the privacy policies posted on these and all third party sites.
9. Access to Personal Information; Updating Personal Information .
Individuals may access their personally-identifiable information in order to review, correct, or delete any personally-identifiable information by:
- Sending an email request to the contact listed below;
- Mailing a request, via regular mail, postage pre-paid to the mailing address to the contact listed below.
Davis Research LLC
23801 Calabasas Rd.
Calabasas, CA 91302-1595
11. Changes to this Policy
Last Updated: July 31, 2018